1.Our Policy

Regional Branding Institute Co. Ltd defines Users’ personal information (hereinafter referred to as “Personal Information”) as information enabling to identify users with their names, addresses, e-mail addresses, Member IDs, birthdays, etc., singly or in combination, and has established our Privacy Policies concerning Personal Information (hereinafter referred to as “these Privacy Policies”). We will make our best efforts for the protection of users’ (hereinafter referred to as “users”) Personal Information and comply with all laws, regulations, etc. concerned.

2.Formal Domain (Coping with phishing scam)

We use the following domain. Sites used domains except this following domain might not be ours. If you have any questions, please email us. Formal Domain Service Name : Attractive JAPAN Domain : http://attractive-j.com/ Email Address : attractive.japan@chibra.co.jp

3.Purposes of Utilization of
Personal Information

We use the personal information we collect for the following purposes.

• 1. To manage the system for users to use our service such as when users log in, users’ email is verified after logging in, and your information is displayed automatically on each page.
• 2. To inform partner companies to reserve users’ activities, transmit responses from partner companies for users’ reservations, reserve activities for users between Partner Companies and us, confirm users’ order history, and provide our service.
• 3.To inform users of important notifications that we need to operate our service such as maintenance information
• 4.To respond to users’ inquiries, questions, and comments to our service.
• 5.To provide e-mail magazines and other information that we regard as effective.
• 6.To conduct drawings for gifts and campaigns, deliver the selected items and contact applicants.
• 7.To analyze necessary data to improve our service and develop new services.
• 8.To create, use and disclose statistical information about our service only to the extent that one would not be able to identify that person.
• 9.To deliver targeting advertising, use users’ behavior, sex, and access history in our service only to the extent that one would not be able to identify that person.
• 10.To offer information as marketing information to our business partner and a third party only to the extent that one would not be able to identify that person.

4.Entrustment of the Handling of Personal Information to Third Parties

We may outsource individual information to send and process mails, provide user support, develop the system, and process credit card payments. We provide only parts of personal information that need to be implemented for these companies. These third parties take measures necessary to prevent improper disclosure of personal information such as including in agreements provisions concerning appropriate management of personal information and a duty of confidentiality, and perform appropriate management. These third parties won’t use personal information for other purposes.

5.Provision of Personal Information to
Third Parties

We shall not handle personal information beyond the necessity to fulfill the purpose of use without consent from the users in question. However, the following cases are exceptional.

• 1.Cases pursuant to laws and regulations.
• 2.Cases where the provision of personal information is necessary for the protection of the life, person, or property of a person and obtaining the consent of the individual in question are unfeasible.
• 3.Cases where the provision of personal information is particularly necessary for improving public health or for promoting the sound development of children and obtaining the consent of the individual in question is unfeasible.
• 4.Cases where the provision of personal information is necessary to cooperate with a state institution, a local public body, or a person entrusted by a state institution or local public body to perform functions prescribed by laws and regulations and obtaining the consent of the individual in question may impede the performance of the functions concerned.
• 5.In cases where the handling of personal information is entrusted in whole or in part to a third party to the extent necessary to achieve the objectives of its use.

6.The Disclosure of Personal Information, Correction and Suspension of use

• 1.Disclosure: We check the identity of user verification on the login. We disclose the personal information with the page of change confirmation of member information. Users cannot confirm the information through calling and so on because of the security.
• 2.Correction: Users can check the contents of changing on the page of change confirmation of member information. Users cannot change the registration information through calling and so on.
• 3.Suspension of use: Users cannot suspend to use of the service while applying for the experience program, so Users can suspend the service after joining the activities or users can delete the participation experiences before withdrawing if users want.

7.External Services and Links

• 1.We provide services with a third person (hereinafter referred to as external services) who cooperates with us. When users allow us to use their personal information, it might be used in external services within the license agreement. The privacy policy and other terms and conditions of use of any linked site should be consulted to determine that site’s particular policies. Please confirm each privacy policy of external services.
• 2.This Privacy Policy applies only to the Site. We shall not bear the responsibility for personal information on external websites when our services include external service links. We suggest going to the external website and reading each privacy policy.

8.Cookie and Access log

We use and store cookies, access analysis and statistical data to improve the convenience of our services. Also, we acquire the action history of users by using Cookie and JavaScript.

9.Exemption

We will not be responsible for obtaining a User’s Personal Information by a third party in the following cases.

• 1.The User has disclosed his or her Personal Information to a third party.
• 2.A third party obtains personal information outside the Site (including but not limited to a website linked from the Website).
• 3.A party other than the User obtains information enabling identification of the User (ID, password, etc.).

10.Revision

This Policy is subject to change at any time without prior notice. We will communicate any such changes promptly by posting the revised Policy at this Website.

11.Contact Information
/ Contacting Point for Personal

Users can contact us as indicated below concerning inquiries relating to customer personal information to provide better services to customers. Please send your email to the address below for any inquiries or complaints about the handling of personal information and for explanations on the procedures for disclosure and deletion of personal data. We will respond within 5 business days.
Regional Branding Institute co. Ltd. Aqua Tellus-UⅡ, 2-20-3 Kaminarimon, Taito-ku, Tokyo

Mail: attractive.japan@chibra.co.jp

This Addendum supplements our standard Privacy Policy and applies specifically to the processing of personal data of customers residing in the European Economic Area (EU member states, Iceland, Liechtenstein, and Norway) and the United Kingdom (hereinafter referred to as "EEA/UK Residents"), in accordance with the EU General Data Protection Regulation (GDPR) and the UK GDPR. In the event of any conflict between our standard Privacy Policy and this Addendum, this Addendum shall prevail with respect to EEA/UK Residents.

1.Legal Basis for Processing Personal Data

We process the personal data of EEA/UK Residents only under the following legal bases:

• Performance of a Contract: Processing essential for providing our services, such as handling your reservations, responding to inquiries, and communicating with partner operators to arrange your experience programs.
• Consent: Processing based on your explicit consent, such as distributing email newsletters, delivering targeted advertising, and using analytics or marketing cookies on our website. (You have the right to withdraw this consent at any time.)
• Legitimate Interests: Processing necessary for the legitimate interests pursued by us or a third party, such as improving our services, preventing fraud, ensuring security, and conducting appropriate marketing activities. (Unless such interests are overridden by your privacy interests or fundamental rights.)
• Compliance with Legal Obligations: Processing required to fulfill legal or regulatory obligations.

2.Data Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or for the period required by law. The specific retention period is determined based on the nature of the data and contractual/legal requirements. Data that is no longer needed will be securely deleted or anonymized promptly.

3.Cross-Border Data Transfer (Transfer to Third Countries)

We are located in Japan, and the personal data collected from EEA/UK Residents will be stored and processed on servers located in Japan. Japan has received an "Adequacy Decision" from the European Commission (EC) and the UK Government, which recognizes that Japan ensures an adequate level of protection for personal data. Based on this Adequacy Decision, we securely transfer and manage your data outside the EEA and the UK.

4.Data Subject Rights

Under the GDPR, EEA/UK Residents have the following rights regarding their personal data:

• Right of Access: The right to request access to and a copy of the personal data we hold about you.
• Right to Rectification: The right to request the correction of inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten"): The right to request the deletion of your personal data under certain conditions.
• Right to Restriction of Processing: The right to request that we restrict the processing of your personal data under certain conditions.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller.
• Right to Object: The right to object to the processing of your personal data based on our "legitimate interests" or for direct marketing purposes.
• Right to Withdraw Consent: The right to withdraw your consent at any time for processing based on consent. (This does not affect the lawfulness of processing based on consent before its withdrawal.)

If you wish to exercise any of these rights, or if you have any questions, please contact us at our inquiry desk: attractive.japan@chibra.co.jp. We will verify your identity and respond promptly in accordance with applicable laws.

5.Right to Lodge a Complaint with a Supervisory Authority

If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the data protection supervisory authority in your country or region of residence, place of work, or where the alleged infringement occurred.

Last Updated: August 20, 2026